Online complaints
Warm tip: for handling inquiries orders, returns application, online complaints, open invoices, bind the user mobile phone / e-mail the following five self-service, simply click on the appropriate button.
1 order query
2 The application of return
3 online complaints
4 fill the invoice
5 bound user mobile phone / mailbox
How to apply for online complaints
1) shopErp provides online complaints service for you, after login entered my account - self-service - online complaints click I want a complaint ".
2) fill in the contents of the complaint, the type of complaint, there is a picture to upload, please click on select pictures ".
3) click "submit my complaint".
How to query the complaint state
1, landing "my shopErp - online complaints - my complaint records".
2, click tracking complaints ".
3. After the completion of the problem, please evaluate the satisfaction of the service.
1 order query
2 The application of return
3 online complaints
4 fill the invoice
5 bound user mobile phone / mailbox
How to apply for online complaints
1) shopErp provides online complaints service for you, after login entered my account - self-service - online complaints click I want a complaint ".
2) fill in the contents of the complaint, the type of complaint, there is a picture to upload, please click on select pictures ".
3) click "submit my complaint".
How to query the complaint state
1, landing "my shopErp - online complaints - my complaint records".
2, click tracking complaints ".
3. After the completion of the problem, please evaluate the satisfaction of the service.
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